FAQs

Can I bring someone along for moral support?
It’s best to come on your own if possible. It’s your shopping experience and having someone with you could indirectly influence session.

How do I pay for my service?
A £25 deposit is requested upon booking and the remainder is due on the day of the service. Online services need to be paid in full at the time of booking.

Is there a cancellation fee?
There is no cancellation fee if the booking is rescheduled at least 24 hours prior to the appointment. If the booking is not rescheduled the deposit is lost.

I want to lose weight before my service – is it best to wait?
Your weight won’t affect your style session. Book a service when it’s comfortable for you to do so. It has to be the right time for you. The consultation will involve discussing and advising on your colour palette as well as your body shape. The aim is to help you feel confident and dress for how you want to feel in your clothes.

Should I wear make-up to my colour analysis?
The best results are shown when wearing no face make-up (like foundation or blusher) or lipstick. Simple eye make up is fine.

Can I buy gift vouchers?
Yes, these are available for any amount or service and last for six months from the time of purchase.

Can I book in for more than one service at a time?
Yes absolutely! You can book as many services as you require. Many of my ladies are repeat and regular clients. You’ll receive 10% discount for your second booking made within four weeks.

What should I wear to a personal shop?
Please dress in something comfortable. They’ll be lots of dressing and undressing so wear clothes that are easy to take on and off and flat shoes are advised.

How do I prepare for a wardrobe de-clutter?
If your clothes are in one wardrobe/room (including coats, shoes and belts), this will save time during the de-clutter. We’ll organise your clothes into piles of those that haven’t been worn for a long while, those that don’t fit, those that are tired/old and those you wear regularly. It would be useful to have some refuse sacks on hand for the charity shop/items to sell.

Do I need to bring anything with me to my style session?
Feel free to bring any items of clothing you tend not to wear and you’ll be advised on why these do/don’t suit you